THIS WEEK’S TIP: Exchanges
Exchanges and Refunds
New, unused merchandise may be exchanged at no charge within 90 days of the shipping date. (You will need to pay for the shipping charge to return the merchandise to Stampin’ Up!) The merchandise must be in the current catalog and in original shipping condition. Stamps that have been assembled cannot be exchanged. Sorry, we do not offer cash refunds.
You can find the exchange form by following this path on the demonstrator website, Home > Training > Print Lab. Here is a direct link to download and share the exchange form with your customers.